Last Updated: January 2026

Jilli Live Privacy Policy — Complete Details on How Your Data Is Protected

Everything about how your personal information is collected, stored, and protected on jilli live is laid out here transparently. Read our Privacy Policy and use the platform with complete peace of mind.

Our Commitment
Data Is Never Sold
256-bit SSL Encryption
GDPR Compliance
Transparent Data Management

Why Is Your Data Safe with Jilli Live?

A quick overview of the key pillars of our privacy protection

Strong Encryption

All your data is protected with 256-bit SSL encryption. Whether it's login details, payments, or personal information — everything travels through a fully encrypted channel.

Secure Data Storage

Your data is stored on internationally certified secure servers. Regular security audits and backups are carried out consistently.

No Data Shared with Third Parties

Jilli live never sells your personal information. Data is only shared with trusted partners on a limited basis where strictly necessary for platform operations.

Cookie Controls

You are in control of your cookie preferences. Non-essential cookies are never activated without your consent.

International Standards

Our Privacy Policy follows international data protection standards. Regular updates ensure the highest level of protection is maintained at all times.

Your Rights

You have the right to view, correct, or delete your data at any time. Contact our support team whenever you wish to exercise these rights.

This Privacy Policy explains how your information is handled when you use the Jilli Live (jillilive.biz) platform. By using the platform, you are deemed to have accepted this policy.

1. Introduction

Welcome to Jilli Live. We understand how valuable your personal data is — which is why this Privacy Policy clearly and directly explains how your information is handled.

Jilli Live is an internationally licensed online Sports Betting and gaming platform. Our Privacy Policy is built to international standards. The security and privacy of your data is a core part of our business — not just a legal obligation, but an ethical commitment to you.

This policy applies to Jilli Live's main website, mobile app, and all associated services. Our Terms & Conditions Reading this Privacy Policy together with those documents will give you a clear understanding of your rights and protections.

We never store your password or full payment card number. This information is processed exclusively through encrypted channels.

2. What Data We Collect

Jilli Live only collects information that is necessary to operate the platform and provide you with the best possible service. The types of data collected and the reasons for collecting them are detailed below:

A) Registration Information

  • Full name and date of birth
  • Email Address & Mobile Number
  • Current Address
  • Preferred Language & Currency

B) Identity Verification Information (KYC)

  • National ID (NID) or Passport Copy
  • Proof of Address
  • Proof of Payment Method Ownership

C) Transaction-Related Information

  • Deposit & Withdrawal History
  • Payment method details (last four digits of card number, mobile banking number)
  • Currency Conversion Information

D) Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Platform Activity Logs
  • Cookie & Similar Technology Information
Data Type Reason for Collection Retention Period
Registration Information Account Creation & Management For the duration of the account + 5 years
KYC Documents Identity Verification & Legal Compliance 7 years after account closure
Transaction Information Financial Records & Audits 7 years after the transaction
Technical Logs Security & Troubleshooting Up to 12 months

3. How Your Data Is Used

Jilli Live uses your data solely for the purposes listed below and for no other purpose:

  • Account Management: For registration, login, and profile updates.
  • Identity Verification: For KYC compliance in accordance with international regulations and licensing requirements.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Service: To address your questions, complaints, and issues.
  • Fraud Prevention: To detect and prevent suspicious activity.
  • Personalized Experience: To show promotions and offers tailored to your preferences.
  • Legal Compliance: To meet the requirements of applicable laws and regulatory authorities.
  • Platform Development: To analyze your experience and improve the quality of our services.

We may use your information for automated decision-making, such as detecting unusual transactions. However, human review is always available for any significant decisions.

4. Data Retention & Security

Your data is stored in internationally certified data centers, secured by both physical and digital protection measures.

Data Storage Security Measures

  • All connections are encrypted using TLS 1.3 protocol.
  • Stored data is protected with AES-256 encryption.
  • Regular security audits and penetration testing are conducted.
  • Access Control: Only authorized personnel can access data on a need-to-know basis.
  • Privacy training is mandatory for all staff.
  • In the event of a data breach, users will be notified within the timeframe required by applicable law.

Once the data retention period expires or an account is permanently closed, all data is securely deleted, except where retention is required by law.

5. Sharing Data with Third Parties

Jilli Live does not sell your data. However, limited information may be shared with third parties in the specific circumstances outlined below:

  • Payment Providers: Necessary financial information is shared with authorized payment gateways solely for the purpose of processing transactions.
  • Identity Verification Services: With authorized verification bodies for KYC processing.
  • Law Enforcement Agencies: Based on a court order or legal demand.
  • Anti-Money Laundering: Reporting suspicious financial activity to regulatory authorities.
  • Technology Service Providers: Trusted partners for hosting, analytics, or cybersecurity.

All third parties with whom data is shared are required to comply with strict confidentiality agreements and may only use the data for its specified purpose.

Your personal data is never sold or transferred to advertisers or marketing companies.

6. Cookie Policy

Jilli live uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Performance Cookies: For analyzing site speed and performance.
  • Functionality Cookies: To remember your preferences (language, layout).
  • Analytics Cookies: To understand usage patterns for platform development.

You can disable all non-essential cookies at any time through your browser settings, though some features may become limited as a result.

A cookie consent notice is shown on your first visit to the site. You can update your preferences at any time.

7. Security Measures

Jilli live uses multiple layers of security to protect your data:

  • Two-Factor Authentication (2FA): Additional verification when logging into your account.
  • Real-Time Monitoring: 24/7 monitoring for suspicious activity.
  • Automatic Logout: You will be automatically logged out after a period of inactivity.
  • DDoS Protection: Keeping the platform protected against cyber attacks.
  • Firewall: Robust firewall protection to prevent unauthorized access.

If you notice any unusual activity on your account, please contact us immediately at our Help Center Contact us and change your password.

8. Your Privacy Rights

As a Jilli Live user, you have the following rights over your personal data:

Right to Access

You have the right to know what personal data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

In certain circumstances, you may request that your data be deleted.

Right to Restrict Processing

In certain cases, you may request that the use of your data be restricted.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You can object to the processing of your data for specific purposes.

To exercise these rights, contact our support team by email or Help Center to get in touch. We will respond within 30 days of receiving your request.

9. Children's Privacy

Jilli live is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at registration.

If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

A note for parents: please ensure your children do not access this platform. If you have any concerns, don't hesitate to contact us.

10. Privacy Policy Updates

Jilli Live may update this Privacy Policy as needed. When changes are made, we will notify you through the following means:

  • A notification will be displayed on the platform.
  • Update notifications will be sent to your registered email address.
  • The date of any updates will be clearly displayed on this page.

At least 30 days' notice will be given before any significant changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated policy.

The date of the latest update is always visible at the top of the page. We recommend checking this policy regularly.

11. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please get in touch with us:

  • Email: privacy@jillilive.biz
  • Support Email: support@jillilive.biz
  • Live Chat: Available on the platform 24/7
  • Help Center: Help Center page

We aim to provide an initial response within 7 business days of receiving a complaint and a final resolution within 30 days.

Our Bangla-speaking privacy support team is available seven days a week to answer your questions. Feel free to reach out anytime.

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